Lab balances can be damaged in transit due to poor packaging. Below are guidelines for packing lab balances, please follow the links for your specific needs (call if you need any further assistance).
Adds to the cost of any repair but also adds valuable time.
UPS, for example, has a five step process for reviewing claims:
A few extra minutes can save a lot time !
Remember: Remove any glass that can reasonably be disassembled & and keep at your location.